I ordered an Ash Grey shirt. They sent me an e-mail that Ash Grey was not available. So, I asked them to cancel the order. A few days later they sent me an e-mail saying my order had been shipped. Then, a few days later I receive the wrong color shirt (Black).
The Punalu‘u Bake Shop Guarantee
We ship almost anywhere!
Now you do not have to travel to Hawai‘i to enjoy Punalu‘u Bakeshop's Hawaiian Sweet Breads and bakery treats. We will pack your order fresh from the oven, and rush it to you. To insure freshness, we advise shipping all bread orders via Federal Express. Our breads come wrapped in our beautiful, Hawaiian-themed, tapa-print packaging — a reflection of our bakery’s aloha spirit.
We are proud of everything we offer here. If you are unhappy with any product you purchase from us, call us toll-free. We will gladly replace it or refund your money in full. (Bread orders must be sent via Federal Express or UPS to be eligible for a refund). Our breads have a shelf life of 9 days. They freeze well, too.
Our online catalog also offers our delicious shortbread cookies, 100% pure Ka‘u Coffee (grown by local farmers, this is the next up and coming Hawai‘i coffee), plus our beautiful gift baskets from Hawai‘i.
Ask about our Corporate Gift Basket Programs!
Need more information? Prefer to order by phone?
Call us toll-free: 1-866-366-3501 * From the Big Island: 929-7343.
Our Bake Shop staff is happy to help you.
We are open daily, (except Christmas Day and New Year’s Day), 9 a.m. to 5 p.m. Hawaii Time.